Trim Fit Coaching

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Refund & Cancellation Policy

Refund & Cancellation Policy

Effective Date: August 12, 2026

At Trim Fit Coaching, we are fully committed to helping you achieve sustainable fitness and weight loss results. Because our coaching slots, personalized program design, and studio schedules require dedicated time and resources, we maintain a transparent policy regarding cancellations and refunds.

1. Personal Training Sessions (In Person at Gun Lake Gym)

We respect your time and ask that you respect ours. To keep our schedules running smoothly for all clients, the following rules apply to in person appointments:

  • 24 Hour Cancellation Window: If you need to reschedule or cancel an upcoming personal training session, you must notify us at least 24 hours in advance.
  • Late Cancellations & No Shows: If a session is cancelled with less than 24 hours’ notice, or if you miss a scheduled session without notice, that session will be forfeited from your package and cannot be refunded or rescheduled.
  • Emergency Situations: We understand that sudden emergencies, accidents, or illnesses happen. Exceptions to this policy will be considered on a case by case basis.

2. Monthly Coaching Subscriptions & Packages

  • Commitment & Strategy: Our premium fitness, nutrition, and behavioral coaching memberships grant you ongoing access to custom client assets and direct accountability. Because these assets are delivered immediately upon signup, recurring monthly membership fees are non refundable once processed.
  • How to Cancel: You can cancel your coaching membership at any time. To ensure you are not billed for the upcoming month, your cancellation request must be submitted via email or your client portal at least 3 business days before your next scheduled automatic payment date.

3. Digital Products & Downloads (Shop Page)

  • Immediate Access Asset Rules: Because downloadable digital materials such as self paced workout templates, custom stretching frameworks, or healthy meal plans are delivered instantly upon checkout, all digital product sales are final and non refundable.

4. Physical Merchandise and Retail

  • Returns & Exchanges: If our shop expands to carry physical items (such as training gear or apparel), items in their original, unwashed, and unworn condition can be returned or exchanged within 14 days of purchase. Return shipping costs are the responsibility of the customer unless the item arrived damaged.

5. Contact Us

If you need to reschedule a session, cancel a membership, or ask a question regarding your billing, please reach out to us directly:

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